Privacy Policy

At Gemsstone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, payment details (processed securely by third-party payment providers).
Order Information: Products purchased, order history, and transaction details.
Device Information: IP address, browser type, device type, operating system, and browsing behavior on our website.
Customer Communications: Emails, messages, or inquiries you send to us.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Communicate with you regarding orders, updates, and customer support
Improve our website, products, and overall customer experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory requirements
Send promotional communications (only if you have opted in)

3. Cookies and Tracking Technologies

Gemsstone uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember user preferences
Analyze website traffic and usage
Improve website performance and functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may share your information with trusted third-party service providers, including:

Payment gateway providers
Shipping and logistics partners
Website analytics services
Marketing and email communication platforms

These third parties are authorized to use your information only to perform services on our behalf and are required to keep your data secure.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information. All payment transactions are processed through secure, encrypted systems. While we strive to protect your data, no online transmission can be guaranteed to be completely secure.

6. Customer Rights

You have the right to:

Access the personal information we hold about you
Request correction of incorrect or incomplete data
Request deletion of your personal information, subject to legal obligations
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

Gemsstone reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: